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Wholesale Gifts and Wholesale Gadgets Delivery - Gift House International

Gift House International: your first stop for wholesale gifts, wholesale gadgets and wholesale giftware.

Wholesale Gifts and Wholesale Gadgets Quality Control We aim to deliver all wholesale giftware orders the next working day wherever possible on all orders received before 12pm, however we do ask you to allow up to 3-5 working days from the date of order subject to availability. On times consignments may take longer if circumstances beyond our control disrupt our haulage contractors, postal services, or alternative logistic arrangements.

Gift House International operates from a modern and computerised 40,000 sq ft facility. We hold over 4000 pallet spaces dedicated to wholesale gifts and giftware.

Minimum Order Value £150 (Excluding VAT, Shipping & Any Other Surcharges)

All prices listed on this website are subject to V.A.T.* and the shipping charges below:

*V.A.T. is a tax that you pay when you buy goods and services in the European Union (EU), including the United Kingdom.
V.A.T. is chargeable on all orders, except V.A.T. registered international customers and customers in The Channel Islands.

Please note: Customers who choose to use their own courier to collect/deliver their goods will be invoiced for V.A.T which will then be refunded once we have received a proof of delivery notice from your courier stating that the goods have been signed for as received into your country.

UK Mainland shipping charges for orders under £300 excluding V.A.T.

DescriptionFromToCharge
Single Package     0kg  30kg  £6.00
Double Package     30kg  60kg  £12.00
Triple Package     60kg  90kg  £18.00
Quad Package     90kg  120kg  £24.00
Half Pallet     120kg  300kg  £35.00
Full Pallet     300kg  1000kg  £40.00

Orders Over £300 excluding VAT are carriage paid.

UK Gift House International Warehouse
We operate from a dedicated modern and computerised 40,000 sq ft facility with over 4000 pallet spaces.

PLEASE NOTE:

IF YOU LIVE IN ANY OF THE AREAS OR POSTCODES BELOW, THERE WILL BE A DELIVERY SURCHARGE PAYABLE BEFORE DISPATCH:-

NORTHERN IRELAND, ISLE OF MAN & ISLES OF SCILLY
BT, IM & TR21-25 POSTCODES - £6.50 (Parcelforce 48) surcharge per consignment

SCOTTISH HIGHLANDS & ISLANDS
IV, HS1-HS9, KA27-KA28, KW1-KW17, PA20-PA49, PA60-PA78, PH17-PH26, PH30-PH44, PH49-PH50, ZE1-ZE3
£6.00 Surcharge per consignment

Ireland (Northern & Southern) & Jersey Shipping

For wholesale gift and giftware under £500 shipping charges to Ireland & Jersey are calculated after we have received your order and an amended invoice with the correct shipping charges will be e-mailed to you for payment once the correct shipping charge has been calculated. (Please see the European Shipping table below) Pallet prices are below but cartons have to be calculated on an individual basis.

Pallet Delivery to Ireland (Northern & Southern) & Jersey - £100 per pallet + V.A.T (Where applicable).

For orders over £500 but not more than £1000 we will split the shipping charges with you.

For orders over £1000 excluding V.A.T. (where applicable) carriage is paid.

International & European Shipping

European Shipping Rates via Parcelforce Euro 48
Please note: Please note: The delivery times stated are Parcelforce delivery times and are not guaranteed. Gift House can not be held responsible for any delays. Price Per Carton up to 25kg Delivery time from 2-7 days
ZoneFlat Rate
4Channel Islands (Jersey and Guernsey)£15.00
5Ireland (Republic of)£15.00
6Belgium, Luxembourg, Netherlands£15.00
7Corsica£30.00
Denmark, France, Germany, Monaco£15.00
8Azores, Balearic Isles, Madeira, Sardinia & SicilyP.O.A.
Greece, Portugal, Italy & Spain£25.00
9Andorra, Vatican City StateP.O.A.
Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden, & Switzerland£30.00
Bulgaria, Canary Islands, Gibraltar, Liechtenstein£40.00
Estonia, Latvia, Malta, Romania & Turkey£60.00
Albania, Belarus, Croatia, Cyprus, Iceland, Kosovo, Macedonia, Moldova, Montenegro, Russia, Serbia & Ukraine.P.O.A.

** P.O.A. - Price on asking. We do not have set prices for the these EU countries. Please place your order and we will calculate the shipping based on weight


We do not currently ship to the following countries but collection from our warehouse by your own freight forwarder is welcome.

9aArmenia, Bosnia-Herzegovina, Cape Verde, Faroe Islands, Georgia, Greenland, Liechtenstein & Spitzbergen
10USA, Canada
11Australia, Brunei, China, Hong Kong, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Myanmar, New Zealand, Phillipines, Singapore, Taiwan, Thailand, Vietnam
All Other Zone 11 Destinations
12Argentina, Bahrain, Brazil, Egypt, India, Israel, Kuwait, Pakistan, Saudi Arabia, South Africa, Sri Lanka, United Arab Emirates
Bangladesh, Jordan, Kenya, Oman, Qatar, Yemen
All Other Zone 12 Destinations

Our Returns Policy & Procedure

Please note items must be returned within six months of the date of Invoice. Return shipping costs along with the cost of the goods will be credited once the item has been fully inspected and diagnosed as faulty or un-saleable, unless a prior arrangement has been made with the GHI management. We reserve the right to refuse returned items where the above procedure guidelines have not been complied with.

Returns Authorisation

You must obtain a Returns Authorisation Code before sending anything back to us or we will not be able to process your return and raise a credit. Please follow our simple and easy guidelines.

1. E-mail returns@ghiltd.com or telephone +44 (0)1446 700533

You must provide the following information to obtain a returns authorisation (RA) number
  • Item Code
  • Item Description
  • Date of Purchase
  • Invoice Number
  • Quantity of damaged/faulty items
  • A full description of the damage or fault
Please note we reserve the right to refuse any return which does not include a returns authorisation number or is not complete and in the original packaging.

Packing the item

Pack the item(s) securely and include the returns authorisation number or a copy of the returns authorisation email.

Faulty or defective items

If the item you receive is faulty please contact our Customer Support team at customerservices@ghiltd.com quoting your order reference, your company name and address, details of the product(s) and the reason for your return.

All products returned to us will be thoroughly checked by our Returns Department and only then will a credit, replacement or exchange be authorised and processed. Returns are usually processed within 7 working days of receipt. We will ask you if you would like us to replace the item (providing that it is still available) or credit your account. A refund will be made in the same form of payment that was used to make the initial purchase.

Perishable Goods

We are unable to accept returns of perishable goods.

Goods that include software: Any item which includes software must be returned with the software unopened.

Items Lost or Damaged In Transit

All damage or missing items must be reported within 2 days of receipt so that we can initiate a claim with the courier. The recipient must notify the delivery driver of the shipping damage, request damage documentation and sign for the parcel(s) as damaged. Should you fail to do this, and items are missing or damaged, no claim can be made against Gift House International Ltd or the Couriers for these items. Immediate notification (within 2 days) should be issued to sales@ghiltd.com advising that delivery has been refused as “goods damaged” or “goods missing” quoting your sales order number on all correspondence. Gift House International Ltd will replace the item at no additional cost after Gift House International Ltd has verified that the item was in fact damaged or missing during shipment. This process may take time to resolve. Gift House International Ltd will not cover a shipping damage return and/or replacement in which the buyer fails to follow this procedure.

Returned Items lost in transit

We cannot be responsible for returned packages lost in transit: as you are responsible for returning the item(s) to us we recommend you use a track and trace facility with your courier/carrier when returning faulty or damaged goods.

Complaints Procedure

Gift House International takes its relationships with customers very seriously, and we extend a great deal of time and effort ensuring that we keep you happy. We aim to reply to E-mails within one working day of receipt whether they enquiries or complaints. All your feedback is appreciated. Any comments should be sent to customerservices@ghiltd.com or telephone +44 (0)1446 700533

Copyright & Trademarks, Conditions of Website Use

All website design, text, movies, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Gift House International LTD. and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site-including reproduction for purposes other than those noted above, modification, distribution, or re-production without prior written permission of Gift House International Ltd is strictly prohibited.

Trademarks

Gift House International, Gift House International Ltd, GHI, GHI LTD gifthouseinternational.co.uk, gifthouseinternational.com, gifthouseint.com and ghiltd.com, Poke Gifts, Poke Fun, Poke Leisurewear and Home Medic are either trademarks or registered trademarks of Gift House International Ltd. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners and are used by us with their consent.

Governing Law and Contract Formation

The technical steps required creating the contract between you and we are as follows:
  1. You place the order for your products on the website by pressing the “submit” button at the end of the check-out process. You will be guided through the process of placing an order by a series of simple instructions on the website.
  2. We will send you an Order Confirmation Email detailing the products you have ordered. This is not an acceptance from Gift House International.
  3. At the same time as your product is shipped from our warehouse we will send you a Despatch Confirmation Email.
  4. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order or have cancelled it.
Non-acceptance of an order may be a result of one of the following reasons:
  1. The products you ordered being unavailable from stock.
  2. Our inability to obtain authorisation for your payment.
  3. The identification of a pricing, product or offer description error.
  4. You do not meet the eligibility to order.

Refusal of Transaction

We reserve the right to withdraw any products from this website at anytime and /or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, Gift House International IS PROVIDING THIS WEB SITE AND ITS CONTENT ON AN “ AS IS “ BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCT INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN ADDITION, Gift House International DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
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